I recently had the pleasure of working with Chen, and I must say their professionalism truly stood out. They were exceptionally prompt in responding to all my queries, ensuring that I was never left in the dark at any stage of the property transaction. One thing that particularly impressed me was their ability to show initiative. Rather than waiting for things to happen, they proactively took steps to ensure a smooth process. Above all, their understanding nature made them a delight to work with. They took the time to grasp my needs and concerns, making the entire experience personalized and stress-free. I would highly recommend Chen to anyone looking for a dedicated and understanding property agent.